AI chatbots for business – plans and features

Basic
GenAI Chatbot Basic
  • 1,000 prompts / 28 days
  • 4 languages included: German, English, French and Italian
  • Dashboard with 1 chart
  • Website crawl, capture and indexing
  • Knowledge base: upload of PDFs with text layer and Word files
  • Additional usage: CHF 0.05 per extra prompt
  • Hosting in Europe (shared hosting)
  • Go-live in 1–2 working days (Mon–Fri, excluding public holidays)
  • Minimum term: 3 usage periods (84 days), cancellation 28 days before the period ends
Plus
GenAI Chatbot Plus
  • 2,500 prompts / 28 days
  • 4 languages included: German, English, French and Italian
  • Dashboard with 3 charts
  • Website crawl, capture and indexing
  • Knowledge base: upload of PDFs with text layer and Word files
  • Additional usage: CHF 0.05 per extra prompt
  • Hosting in Europe (shared hosting); own server possible at extra cost
  • Go-live in 1–2 working days (Mon–Fri, excluding public holidays)
  • Minimum term: 3 usage periods (84 days), cancellation 28 days before the period ends
Pro
GenAI Chatbot Pro
  • 5,000 prompts / 28 days
  • 4 languages included: German, English, French and Italian
  • Dashboard with 5 charts
  • Website crawl, capture and indexing
  • Knowledge base: upload of PDFs with text layer and Word files
  • Additional usage: CHF 0.05 per extra prompt
  • Hosting in Europe (dedicated server environment included)
  • Go-live in 2–4 working days (Mon–Fri, excluding public holidays)
  • Minimum term: 3 usage periods (84 days), cancellation 28 days before the period ends
Ultimate
GenAI Chatbot Ultimate
  • 10,000 prompts / 28 days
  • 4 languages included: German, English, French and Italian
  • Dashboard with 7 charts
  • Website crawl, capture and indexing
  • Knowledge base: upload of PDFs with text layer and Word files
  • Additional usage: CHF 0.05 per extra prompt
  • Hosting in Europe (dedicated server environment included)
  • Go-live in 3–5 working days (Mon–Fri, excluding public holidays)
  • Minimum term: 3 usage periods (84 days), cancellation 28 days before the period ends
WHAT THIS MEANS IN PRACTICE
Start with the question. Not the methodology.

The most useful question is what must change. These examples show decisions and deliverables without invented success metrics.

01
A bot needs a business job

Choose whether it should answer FAQs, guide a form or support internal knowledge. Avoid one assistant that promises everything.

02
A trustworthy answer needs boundaries

Clarify which information it can use, how uncertainty is shown and when it routes a user to a person.

03
Operate the conversation safely

Privacy, error cases and ongoing maintenance matter as much as the first chat bubble.